Privacy Policy

CLIPPIE AI LTD is a company registered in England and Wales with company number 15829898. Our registered office is Unit 25, 81 Lee High Rd, London, United Kingdom, SE13 5NS.

For anything about this policy or your personal data, email support@clippie.ai.

This policy covers the Clippie website and web app. It does not cover third-party services that we link to or that you connect, which have their own privacy policies.

We do not ask for special category data, such as data about health, beliefs or biometrics, and we do not use your content to identify people. The media you upload may show or record other people; you are responsible for having their permission, as our Terms of Service require.

You do not have to give us personal data, but without an email address we cannot create an account, and without payment through Whop we cannot supply a paid plan.

Where we rely on legitimate interests, we have weighed them against your interests and rights. You can object at any time (section 11). Where we rely on consent, you can withdraw it at any time.

Automated checks. To protect against fraud we run automated checks that can suspend an account without a person reviewing it first: when a payment is disputed with a card issuer, and when a first purchase matches a pattern strongly associated with stolen cards (for example, a large purchase minutes after sign-up). If your account is suspended you can ask for a person to review the decision by opening a ticket in our Discord server or emailing support@clippie.ai.

We do not use your content to train AI models of our own.

Payments are taken by Whop on its own checkout page. Whop collects your card or other payment details under its own privacy policy. We receive confirmation of the payment, including the billing email, card brand and last four digits, but never the full card number.

For each account we keep a record of when it was created, the checkouts and payments linked to it, what each payment added to the account, and what was generated, exported and downloaded, with dates and times. When you accept our terms at sign-up and each time you start a checkout, we record the version accepted, the date and time, and the IP address and browser used. Our analytics tools also record the IP addresses, browsers and devices used.

If a payment is disputed. If you or your card issuer dispute a payment, or we suspect a payment was fraudulent, we use these records to investigate, and we share the relevant ones with Whop, the card network and the card issuer to show whether the purchase was authorised, delivered and used. This can include your name and email, the billing email, account creation and sign-in history, IP addresses and device information, a log of what was delivered and used, the terms you accepted, and messages between you and us.

We do this because we have a legitimate interest in preventing fraud and in not losing payment for a service that was supplied, and because it is necessary to establish and defend legal claims.

To produce what you ask for, we send the necessary parts of your content to third-party AI providers: for example, your prompt and reference images to an image or video model, your script to a voice provider, or your audio to a transcription provider. The providers are listed in section 8.

Those providers process the content to return a result to us and handle it under their own terms and privacy policies. Do not put personal data, yours or anyone else’s, into prompts or uploads unless it is needed for what you are making.

Public Discover feed. By default, images and videos you generate in AI Studio may be shown in the Discover feed, which anyone can view, including people who are not signed in. The feed shows the output, the prompt, the model and settings used, and any reference images you supplied. It does not show your name, email or account identifier.

To opt out, email support@clippie.ai. The opt-out applies to generations made after we action it, and on request we will also remove earlier items from the feed.

File links. Uploaded and generated files are stored on a content delivery network. The links are long and not listed anywhere, but anyone who has a file’s link can open it without signing in. Do not share a link to a file you want to keep private.

We and the providers below use cookies, local storage, pixels and similar technologies on the website and in the app.

You can block or delete cookies in your browser settings; if you block the session cookie you will not be able to stay signed in. You can also opt out of Google Analytics with Google’s browser add-on (https://tools.google.com/dlpage/gaoptout), and manage advertising preferences in your Meta and Google account settings.

We do not sell personal data. We share it only with the providers that help us run the Service, each for the purpose shown:

We also share personal data:

We are based in the United Kingdom, but most of the providers in section 8 are based in the United States, so your data is processed there. Analytics data held by PostHog is stored in the European Union. Video rendering on Amazon Web Services runs in Germany and the United States. BytePlus processes generation requests in Singapore, and DeepSeek, used for some text features, processes requests in China.

When we transfer personal data outside the UK we rely on UK adequacy regulations where they cover the destination, and otherwise on appropriate safeguards such as the International Data Transfer Agreement or Addendum approved by the UK Information Commissioner, or on another ground the law allows. You can ask us for more detail at support@clippie.ai.

Account, content and usage data are kept while your account is open. You can delete individual uploads in the Service. Deleting a project removes it from your account; the files behind it can stay in storage until we remove them, which we will do on request.

Deleting your account. Email support@clippie.ai from the address on your account. We will delete the account and the personal data linked to it within 30 days, except for what we need to keep under 10.3 and 10.4.

Billing and transaction records, including the records of delivery and use that support them, are kept for six years after the transaction, to meet tax and accounting rules and to deal with disputes and legal claims.

If an account was suspended for fraud, abuse or a disputed payment, we keep enough information to recognise it and prevent a repeat, for as long as that risk remains.

Analytics and log data are kept for the periods set in the relevant tool, generally up to a few years, and security rate-limit records for no more than a day or so.

Under data protection law you have the right to:

To use any of these rights, email support@clippie.ai from the address on your account. We may need to confirm your identity. We reply within one month; it is free unless a request is clearly unfounded or excessive.

These rights have limits. For example, we can keep records we need for tax, to prevent fraud or to defend a payment dispute or legal claim even if you ask us to delete them.

Complaints. Please contact us first so that we can try to put things right. You also have the right to complain to the UK Information Commissioner’s Office (https://ico.org.uk, 0303 123 1113) or, if you live in the European Economic Area, to your local data protection authority.

We use technical and organisational measures to protect personal data, including encrypted connections, sign-in by Google or one-time email code instead of stored passwords, access controls for our staff, and rate limiting and abuse detection.

No online service can be completely secure. Keep your email account and devices secure, and tell us straight away if you think someone else has accessed your Clippie account.

The Service is not for children under 13 and we do not knowingly collect their personal data. Anyone under 18 needs the permission of a parent or guardian, as our Terms of Service explain. If you believe a child under 13 has given us personal data, email support@clippie.ai and we will delete it.

If you connect a YouTube, TikTok or Instagram account, we receive and store the account or channel identifier and name, the permissions you granted and the access tokens, and use them only to carry out what you ask, such as publishing a video to that account.

You can disconnect an account in the Service at any time, which deletes the stored tokens. You can also withdraw our access from the platform’s own settings; for Google and YouTube, at https://myaccount.google.com/permissions.

Features that connect to YouTube use YouTube API Services. By using them you are also subject to the Google Privacy Policy (https://policies.google.com/privacy).

We send sign-in codes, a welcome message, and notices about your account, billing, prices and changes to our terms. These are service messages, not marketing.

If we send marketing emails, each one will include a way to unsubscribe, and you can also ask us at any time to stop.

We do not sell personal information for money. Our use of advertising and analytics tools (section 7) may count as “sharing” or “targeted advertising” under some US state laws. Depending on where you live, you may have rights to know, delete, correct and opt out; email support@clippie.ai to use them. We will not treat you differently for doing so.

We may update this policy. The current version, with its version number and effective date, is always at https://clippie.ai/privacy-policy. If a change is significant we will tell you by email or in the Service before it takes effect.